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    "url": "https://status.goto.com"
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  "incidents": [{"name":"Rescue - Maintenance","status":"scheduled","created_at":"2026-10-14T06:17:41.309Z","updated_at":"2026-10-14T11:27:42.197Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/gcxd8pwszqkh","scheduled_for":"2026-11-14T06:00:00.000Z","scheduled_until":"2026-11-14T07:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-14T06:17:41.298Z","reminder_intervals":null,"id":"ncjdnn69wj04","page_id":"s1lvscrk3yp4","incident_updates":[{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-10-14T11:27:42.194Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-14T11:27:42.194Z","display_at":"2026-10-14T11:27:42.194Z","deliver_notifications":true,"tweet_id":null,"id":"pd56pl9x3rvl","incident_id":"ncjdnn69wj04","custom_tweet":null,"affected_components":[{"code":"qyctzmw6mwnq","name":"Rescue and GoToAssist (Remote Support) - Rescue","old_status":"operational","new_status":"operational"},{"code":"49ckykc4n7c4","name":"Rescue and GoToAssist (Remote Support) - Rescue Live Control","old_status":"operational","new_status":"operational"},{"code":"1069t09q36nw","name":"Rescue and GoToAssist (Remote Support) - Rescue Live Guide","old_status":"operational","new_status":"operational"},{"code":"490d0v95dcmv","name":"Rescue and GoToAssist (Remote Support) - Rescue Live Lens","old_status":"operational","new_status":"operational"},{"code":"ylb11tm9z0yp","name":"Rescue and GoToAssist (Remote Support) - Rescue Lens","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a Rescue EU service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.\n\n\u003cb\u003eDate and Time :\u003c/b\u003e November 14th, 2026, 06:00 AM UTC to 07:00 AM UTC\n\n\u003cb\u003ePurpose : \u003c/b\u003eThis maintenance is to ensure and maintain system performance and stability.\n\n\u003cb\u003eDuration : \u003c/b\u003eAll maintenance will be performed within the 1-hour maintenance window.\n\n\u003cb\u003eWhat to expect :\u003c/b\u003e All Rescue services will be available during the maintenance.\n\nWe would like to thank you for your patience and understanding during this time.","created_at":"2026-10-14T06:17:41.398Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-14T06:17:41.398Z","display_at":"2026-10-14T06:17:41.398Z","deliver_notifications":true,"tweet_id":null,"id":"72lfvxjb5m4s","incident_id":"ncjdnn69wj04","custom_tweet":null,"affected_components":[{"code":"qyctzmw6mwnq","name":"Rescue and GoToAssist (Remote Support) - Rescue","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rescue","created_at":"2024-07-16T17:08:33.741Z","updated_at":"2026-11-06T14:32:50.561Z","position":1,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"qyctzmw6mwnq","page_id":"s1lvscrk3yp4","group_id":"cv2scpgq64sm"},{"status":"operational","name":"Rescue Live Control","created_at":"2024-07-16T17:08:43.315Z","updated_at":"2026-09-30T05:30:11.401Z","position":7,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"49ckykc4n7c4","page_id":"s1lvscrk3yp4","group_id":"cv2scpgq64sm"},{"status":"operational","name":"Rescue Live Guide","created_at":"2024-07-16T17:08:46.268Z","updated_at":"2026-09-30T05:30:11.757Z","position":8,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"1069t09q36nw","page_id":"s1lvscrk3yp4","group_id":"cv2scpgq64sm"},{"status":"operational","name":"Rescue Live Lens","created_at":"2024-07-16T17:08:48.928Z","updated_at":"2026-09-30T05:30:13.285Z","position":9,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"490d0v95dcmv","page_id":"s1lvscrk3yp4","group_id":"cv2scpgq64sm"},{"status":"operational","name":"Rescue Lens","created_at":"2024-07-16T17:08:50.611Z","updated_at":"2026-09-30T05:30:14.793Z","position":10,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"ylb11tm9z0yp","page_id":"s1lvscrk3yp4","group_id":"cv2scpgq64sm"}]},{"name":"LogMeIn Pro, LogMeIn Central, Hamachi, Join.me, GoToMyPC - Maintenance","status":"scheduled","created_at":"2026-10-23T06:56:41.681Z","updated_at":"2026-10-23T06:56:41.782Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/238qbbk93kcm","scheduled_for":"2026-11-14T06:30:00.000Z","scheduled_until":"2026-11-14T09:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-23T06:56:41.662Z","reminder_intervals":null,"id":"257bj5g0j1nm","page_id":"s1lvscrk3yp4","incident_updates":[{"status":"scheduled","body":"As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a scheduled maintenance affecting LogMeIn Pro and Central, join.me, Hamachi, and GoToMyPC on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.\n\nDate and Time: Saturday, November 14, 2026, 06:30 AM UTC to 09:00 AM UTC\n\nPurpose: This maintenance is to ensure and maintain system performance and stability.\n\nDuration: All maintenance will be performed within the 2-hour 30-minute maintenance window.\n\nWhat to expect:\n\nLogMeIn Pro and Central:\nExisting remote access sessions will remain active, and users can continue to work without interruption. The following features will not be available during the maintenance: registration; login to Central and/or the My Computers page; accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through the API (including desktop and mobile LogMeIn clients); starting new remote access sessions (remote control, file manager, dashboard, etc.); host login/logout; adding new hosts; modifying host subscriptions; executing One2Many and Remote Execution tasks.\n\njoin.me:\nExisting join.me sessions (voice and screen sharing) will not be affected, but in-app functions such as start/stop recording, Mute 'em, and chime will not be available. The following features will not be available during the maintenance: registration; starting a new screen sharing or VoIP audio session; starting a new phone audio session; joining an existing screen sharing session (including reconnecting); accessing and changing anything on the website (including purchases).\n\nHamachi:\nExisting network connections will not be interrupted. The following features will not be available during the maintenance: registration; accessing and changing anything on the website (including purchases); adding new hosts to a network; hosts coming online/going offline in networks.\n\nGoToMyPC:\nGoToMyPC users with two-factor authentication (TFA) set up will not be able to log in during the maintenance.\n\nWe would like to thank you for your patience and understanding during this time.","created_at":"2026-10-23T06:56:41.779Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T06:56:41.779Z","display_at":"2026-10-23T06:56:41.779Z","deliver_notifications":true,"tweet_id":null,"id":"11r39qks8bx9","incident_id":"257bj5g0j1nm","custom_tweet":null,"affected_components":[{"code":"xhvcfyrghpsp","name":"GoTo Meeting, GoTo Webinar, and Collaboration Tools - join.me","old_status":"operational","new_status":"operational"},{"code":"8w7y0lt9070m","name":"GoToMyPC, Pro, Central, and Hamachi (Remote Access) - Pro/Central","old_status":"operational","new_status":"operational"},{"code":"76s6v5k6fd16","name":"GoToMyPC, Pro, Central, and Hamachi (Remote Access) - GoToMyPC","old_status":"operational","new_status":"operational"},{"code":"p3w3pw3n2jfn","name":"GoToMyPC, Pro, Central, and Hamachi (Remote Access) - Hamachi","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Pro/Central","created_at":"2024-07-16T17:09:44.903Z","updated_at":"2026-11-06T14:32:50.588Z","position":1,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"8w7y0lt9070m","page_id":"s1lvscrk3yp4","group_id":"klwbcl91f0mj"},{"status":"operational","name":"GoToMyPC","created_at":"2024-07-16T17:09:46.276Z","updated_at":"2026-11-05T08:00:09.598Z","position":2,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"76s6v5k6fd16","page_id":"s1lvscrk3yp4","group_id":"klwbcl91f0mj"},{"status":"operational","name":"Hamachi","created_at":"2024-07-16T17:09:47.691Z","updated_at":"2026-09-30T05:30:09.664Z","position":3,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"p3w3pw3n2jfn","page_id":"s1lvscrk3yp4","group_id":"klwbcl91f0mj"},{"status":"operational","name":"join.me","created_at":"2024-07-16T17:09:05.514Z","updated_at":"2026-07-03T20:25:27.391Z","position":6,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"xhvcfyrghpsp","page_id":"s1lvscrk3yp4","group_id":"4p5xmpsvtn31"}]},{"name":"GoTo Products - Scheduled Maintenance","status":"scheduled","created_at":"2026-10-17T08:57:35.743Z","updated_at":"2026-10-17T08:57:36.109Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/spnq5fgvq7px","scheduled_for":"2026-11-18T02:30:00.000Z","scheduled_until":"2026-11-18T06:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-17T08:57:35.628Z","reminder_intervals":null,"id":"0cnpyrlxl30h","page_id":"s1lvscrk3yp4","incident_updates":[{"status":"scheduled","body":"As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. \n\nDuring the maintenance, customers may experience increased latency issues and slower response times.\n\nGoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event.\n\nNovember 18th - 02:30 to 03:00 am UTC - Customers may notice increased latency\n\nNovember 18th - 06:00 to 06:30 am UTC - Customers may notice increased latency\n\nWe would like to thank you for your patience and understanding during this period.","created_at":"2026-10-17T08:57:36.104Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-17T08:57:36.104Z","display_at":"2026-10-17T08:57:36.104Z","deliver_notifications":true,"tweet_id":null,"id":"k9lv8hjsgf5t","incident_id":"0cnpyrlxl30h","custom_tweet":null,"affected_components":[{"code":"btqx8ff62gxl","name":"GoTo Connect (Business Communication) - VoIP Calls - Deskphones","old_status":"operational","new_status":"operational"},{"code":"vjpv3ktrfld3","name":"GoTo Connect (Business Communication) - VoIP Calls - GoTo Connect 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Another update will follow.","created_at":"2026-10-29T14:45:18.945Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T14:45:18.945Z","display_at":"2026-10-29T14:45:18.945Z","deliver_notifications":true,"tweet_id":null,"id":"t0pdggt16vpz","incident_id":"sx33hxm9h9ft","custom_tweet":null,"affected_components":[{"code":"qyctzmw6mwnq","name":"Rescue and GoToAssist (Remote Support) - Rescue","old_status":"partial_outage","new_status":"partial_outage"},{"code":"8w7y0lt9070m","name":"GoToMyPC, Pro, Central, and Hamachi (Remote Access) - Pro/Central","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are actively investigating reports that some LogMeIn Rescue, Pro, Central, and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed.\n\nOur engineers are working to identify the issue and will provide another update shortly.","created_at":"2026-10-29T14:08:47.068Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T14:08:47.068Z","display_at":"2026-10-29T14:08:47.068Z","deliver_notifications":true,"tweet_id":null,"id":"xt3ypym4k7tc","incident_id":"sx33hxm9h9ft","custom_tweet":null,"affected_components":[{"code":"qyctzmw6mwnq","name":"Rescue and GoToAssist (Remote Support) - 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We will provide updates as necessary.","created_at":"2026-10-22T09:00:11.824Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T09:00:11.824Z","display_at":"2026-10-22T09:00:11.824Z","deliver_notifications":true,"tweet_id":null,"id":"g2tryjnqq81q","incident_id":"g6yrx3m522lf","custom_tweet":null,"affected_components":[{"code":"qyctzmw6mwnq","name":"Rescue and GoToAssist (Remote Support) - Rescue","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-22T08:00:31.377Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T08:00:31.377Z","display_at":"2026-10-22T08:00:31.377Z","deliver_notifications":true,"tweet_id":null,"id":"pjxt18ry2ykh","incident_id":"g6yrx3m522lf","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"As part of our commitment to providing exceptional service and reliability to our customers, the Rescue team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event.\n\n\u003cb\u003eDate and Time:\u003c/b\u003e October 22nd, 2026, 9:00 AM to 10:00 AM (UTC)\n\n\u003cb\u003ePurpose:\u003c/b\u003e This maintenance is to ensure and maintain system performance and stability.\n\n\u003cb\u003eDuration:\u003c/b\u003e All maintenance will be performed within the 1-hour-maintenance window. \n\n\u003cb\u003eWhat to expect:\u003c/b\u003e During the maintenance window, Rescue customers are only affected if both of the following conditions apply: your account uses Service Provider-initiated SSO, meaning users sign in to Rescue directly through one of the Rescue login pages, and your Identity Provider administrator has previously imported the Rescue SAML signing certificate provided by GoTo into your Identity Provider to verify authentication requests coming from Rescue. 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We will provide updates as necessary.","created_at":"2026-10-15T07:00:08.139Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-15T07:00:08.139Z","display_at":"2026-10-15T07:00:08.139Z","deliver_notifications":true,"tweet_id":null,"id":"skvbtpn55x0f","incident_id":"zb92gpdxlz62","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-15T06:00:30.435Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-15T06:00:30.435Z","display_at":"2026-10-15T06:00:30.435Z","deliver_notifications":true,"tweet_id":null,"id":"w8pwrc13t6pm","incident_id":"zb92gpdxlz62","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"As part of our commitment to providing exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. 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Customers will not be able to start new sessions during those 5 minutes, whereas there will be no impact on ongoing sessions.\n\nWe would like to thank you for your patience and understanding during this time.","created_at":"2026-10-14T07:06:46.067Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-14T07:06:46.067Z","display_at":"2026-10-14T07:06:46.067Z","deliver_notifications":true,"tweet_id":null,"id":"jfzfmxsc4q0k","incident_id":"zb92gpdxlz62","custom_tweet":null,"affected_components":[{"code":"76s6v5k6fd16","name":"GoToMyPC, Pro, Central, and Hamachi (Remote Access) - GoToMyPC","old_status":"under_maintenance","new_status":"under_maintenance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"GoToMyPC","created_at":"2024-07-16T17:09:46.276Z","updated_at":"2026-11-05T08:00:09.598Z","position":2,"description":null,"showcase":false,"start_date":"2024-07-16T00:00:00.000Z","id":"76s6v5k6fd16","page_id":"s1lvscrk3yp4","group_id":"klwbcl91f0mj"}]},{"name":"LogMeIn Pro and Central website","status":"resolved","created_at":"2026-10-10T04:56:12.483Z","updated_at":"2026-10-10T06:20:13.687Z","monitoring_at":"2026-10-10T05:56:55.918Z","resolved_at":"2026-10-10T06:20:13.662Z","impact":"major","shortlink":"https://stspg.io/4mrxcnc4pdp6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-10T04:56:12.474Z","reminder_intervals":null,"id":"zjsmll84qbyt","page_id":"s1lvscrk3yp4","incident_updates":[{"status":"resolved","body":"We have confirmed that the issue has been resolved and that all systems are 100% operational.\n\nWe will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.","created_at":"2026-10-10T06:20:13.662Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-10T06:20:13.662Z","display_at":"2026-10-10T06:20:13.662Z","deliver_notifications":true,"tweet_id":null,"id":"m0kdmp5g2fcv","incident_id":"zjsmll84qbyt","custom_tweet":null,"affected_components":[{"code":"8w7y0lt9070m","name":"GoToMyPC, Pro, Central, and Hamachi (Remote Access) - 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