Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 03, 2026 - 10:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 02, 2026 - 20:00 UTC
Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times.
GoTo will be conducting service maintenance for the products listed below.
LogMeIn Resolve join.me LogMeIn Rescue Rescue Live Guide Rescue Live Lens Rescue Live Control Rescue Lens GoTo Assist Remote Support v5 GoTo Assist Service Desk GoTo Assist Corporate GoTo Assist Pro LogMeIn Central Hamachi GoToMyPC LogMeIn Miradore GoTo Assist Remote Support v5 API GoTo Assist Service Desk API GoTo Assist Remote Support API GoTo Assist Corporate API GoTo Resolve Recording and Session API GoTo Resolve MDM API GoTo Resolve Knowledge Base API GoTo Developer Center Frontend Admin API SCIM API Authentication API
Our team will be taking all appropriate actions to minimize service interruptions during this event.
During these maintenance windows, you may experience intermittent connectivity issues and slower response times.
June 02nd 2026 - 08:00 PM to June 03rd 2026 - 00:00 AM UTC (4 hours)
June 04th 2026 - 08:00 PM to June 05th 2026 - 00:00 AM UTC (4 hours)
June 09th 2026 - 08:00 PM to June 10th 2026 - 00:00 AM UTC (4 hours)
June 11th 2026 - 08:00 PM to June 12th 2026 - 00:00 AM UTC (4 hours)
June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)
June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)
June 21st 2026 – 02:00 PM to 06:00 PM UTC (4 hours)
June 23rd 2026 – 08:00 PM to June 24th 2026 – 12:00 AM UTC (4 hours)
July 07th 2026 – 11:00 AM to 03:00 PM UTC (4 hours)
July 09th 2026 – 01:00 PM to July 09th 2026 – 01:30 PM UTC (30 min)
July 10th 2026 – 12:30 PM to July 10th 2026 – 01:00 PM UTC (30 min)
July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min)
July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min)
We would like to thank you for your patience and understanding during this period.
Jun 2, 202620:00 - Jul 17, 202608:00 UTC
GoTo Connect (Business Communication)
Operational
VoIP Calls - Deskphones
Operational
VoIP Calls - GoTo Connect Web
Operational
VoIP Calls - GoTo Connect Mobile
Operational
PSTN Calls - Inbound
Operational
PSTN Calls - Outbound
Operational
Messaging - SMS
Operational
Messaging - Chat
Operational
Administration Portal
Operational
Fax
Operational
Contact Center (Business Communication)
Operational
As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. Customers may also experience issues performing purchases or managing subscriptions.
GoTo will be conducting service maintenance for the products listed below.
Grasshopper GoTo Meeting GoTo Webinar GoTo Training GoTo Stage OpenVoice GoTo Meeting API GoTo Training API GoTo Webinar API Purchases and Subscription operations
Our team will be taking all appropriate actions to minimize service interruptions during this event.
During these periods, Grasshopper customers may experience delays in receiving transcriptions. GoTo Meeting, GoTo Training, GoTo Webinar, GoTo Stage and OpenVoice customers may experience intermittent connectivity issues, delays in receiving transcriptions or slower response times. Customers may also experience issues performing purchases or managing subscriptions.
June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)
June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)
July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min)
July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min)
We would like to thank you for your patience and understanding during this period. Posted on
May 27, 2026 - 17:33 UTC
As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times.
Goto will be conducting service maintenance for the products listed below
GoTo Connect GoTo Connect API
Our team will be taking all appropriate actions to minimize service interruptions during this event.
During these maintenance windows, you may experience intermittent connectivity issues and slower response times.
June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)
June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)
July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min)
July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min)
We would like to thank you for your patience and understanding during this period. Posted on
May 27, 2026 - 17:33 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: June 20th, 2026, 05:00 AM to 09:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.
We would like to thank you for your patience and understanding during this time period. Posted on
May 19, 2026 - 11:17 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: June 21st, 2026, 05:00 AM to 09:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.
We would like to thank you for your patience and understanding during this time period. Posted on
May 19, 2026 - 11:18 UTC
As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central, and Pro during the date and time listed below, due to planned Vendor maintenance.
Date and Time: June 27th, 2026, 4:00 AM UTC to 10:00 AM UTC
Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor.
Duration: All maintenance will be performed within the 6-hour maintenance window.
What to expect: During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 30 minutes. The following impacts are expected for each product
LogMeIn Rescue: Applet, TechConsole, CallingCard download will be available; however, customers will be able to download the Rescue Applet without signing in.
GoToAssist Remote Support v5: Client application download may not work.
LogMeIn Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable.
Workaround for LogMeIn Central and Pro: Remote control sessions can still be initiated using the desktop application by following the steps below:
* Download the desktop application directly (if already installed, no download is required). * Install the desktop application. * Log in using the desktop application. * Start the remote control session directly from the desktop application instead of the website.
We would like to thank you for your patience and understanding during this time. Posted on
May 22, 2026 - 11:51 UTC
Completed -
The scheduled maintenance has been completed.
Jun 1, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 05:30 UTC
Scheduled -
As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.
Date and Time: June 1st, 2026, 5:30 AM UTC to 6:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 30-minute maintenance window.
What to expect: The application will be unavailable for 5 minutes during the maintenance window. The customer will not be able to start a new session during those 5 minutes, whereas there will be no impact on the ongoing sessions.
May 29, 10:08 UTC
Resolved -
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
May 28, 14:57 UTC
Monitoring -
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
May 28, 14:49 UTC
Identified -
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
May 28, 14:28 UTC
Investigating -
We are actively investigating reports that some GoTo Connect customers may be experiencing authentication issues accessing the GoTo app or GoTo Admin or Analytics portals.
Our engineers are working to identify the issue and will provide another update shortly.
May 28, 14:17 UTC
Resolved -
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
May 27, 15:57 UTC
Monitoring -
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
May 27, 15:48 UTC
Identified -
Our engineers have identified the issue and are now actively working towards a resolution. We are seeing gradual improvement and continuing to monitor the progress.
We will provide another update shortly.
May 27, 15:45 UTC
Investigating -
We are actively investigating an issue with Logmein Rescue may have issues starting or joining remote sessions.
Our engineers are working to identify the issue and will provide another update shortly.
May 27, 15:17 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:30 UTC
Scheduled -
As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.
Date and Time: May 27th, 2026, 4:30 AM UTC to 5:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 30-minute maintenance window.
What to expect: During the Maintenance, GoToMyPC customers may expect 2 minutes of downtime.
May 25, 05:29 UTC
Completed -
The scheduled maintenance has been completed.
May 23, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 UTC
Scheduled -
As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event.
The maintenance will occur on the date and time listed below.
Date and Time: May 23rd, 2026 at 05:00 AM to 07:00 AM UTC.
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available.
We would like to thank you for your patience and understanding during this time.
Apr 15, 08:46 UTC