LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session failures

Incident Report for GoTo Status Page

Identified

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Nov 05, 2026 - 15:48 UTC

Investigating

We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed.

Our engineers are working to identify the issue and will provide another update shortly.
Posted Nov 05, 2026 - 15:36 UTC
This incident affects: Rescue and GoToAssist (Remote Support) (Rescue) and GoToMyPC, Pro, Central, and Hamachi (Remote Access) (Pro/Central).
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