GoTo Connect - Scheduled Maintenance
Update - We have decided to postpone the maintenance which was planned during the following window:
- June 21st 2026 – 02:00 PM to 06:00 PM UTC

The new timing for this phase of the maintenance will be announced here shortly. Thank you for your understanding.
Jun 21, 2026 - 13:25 UTC
Update - This part of maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window.
Jun 19, 2026 - 06:05 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 19, 2026 - 02:21 UTC
Update - The first part of this maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window.
Jun 17, 2026 - 21:47 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 17, 2026 - 21:35 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 17, 2026 - 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 2026 - 02:01 UTC
Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times.

Goto will be conducting service maintenance for the products listed below

GoTo Connect
GoTo Connect API

Our team will be taking all appropriate actions to minimize service interruptions during this event.

During these maintenance windows, you may experience intermittent connectivity issues and slower response times.

June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min)

July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min)

We would like to thank you for your patience and understanding during this period.
Jun 17, 2026 02:00 - Jul 17, 2026 08:00 UTC
GoTo Products - Scheduled Maintenance
Update - We have decided to postpone the maintenance which was planned during the following window:
- June 21st 2026 – 02:00 PM to 06:00 PM UTC

The new timing for this phase of the maintenance will be announced here shortly. Thank you for your understanding.
Jun 21, 2026 - 13:24 UTC
Update - This part of maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window.
Jun 19, 2026 - 06:07 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 19, 2026 - 02:21 UTC
Update - The first part of this maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window.
Jun 17, 2026 - 21:49 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 17, 2026 - 14:45 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 17, 2026 - 06:44 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 17, 2026 - 06:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 2026 - 02:00 UTC
Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times. Customers may also experience issues performing purchases or managing subscriptions.

GoTo will be conducting service maintenance for the products listed below.

Grasshopper
GoTo Meeting
GoTo Webinar
GoTo Training
GoTo Stage
OpenVoice
GoTo Meeting API
GoTo Training API
GoTo Webinar API
Purchases and Subscription operations

Our team will be taking all appropriate actions to minimize service interruptions during this event.

During these periods, Grasshopper customers may experience delays in receiving transcriptions.
GoTo Meeting, GoTo Training, GoTo Webinar, GoTo Stage and OpenVoice customers may experience intermittent connectivity issues, delays in receiving transcriptions or slower response times. Customers may also experience issues performing purchases or managing subscriptions.

June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min)

July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min)

We would like to thank you for your patience and understanding during this period.
Jun 17, 2026 02:00 - Jul 17, 2026 08:00 UTC
GoTo Products - Scheduled Maintenance
Update - We have decided to postpone the maintenance which was planned during the following window:
- June 21st 2026 – 02:00 PM to 06:00 PM UTC

The new timing for this phase of the maintenance will be announced here shortly. Thank you for your understanding.
Jun 21, 2026 - 13:24 UTC
Update - This part of maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window.
Jun 19, 2026 - 06:09 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 19, 2026 - 02:20 UTC
Update - The first part of this maintenance was completed successfully during the planned period and all products are operational. We thank you for your patience during this maintenance window.
Jun 17, 2026 - 21:51 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 03, 2026 - 10:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 02, 2026 - 20:00 UTC
Scheduled - As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times.

GoTo will be conducting service maintenance for the products listed below.

LogMeIn Resolve
join.me
LogMeIn Rescue
Rescue Live Guide
Rescue Live Lens
Rescue Live Control
Rescue Lens
GoTo Assist Remote Support v5
GoTo Assist Service Desk
GoTo Assist Corporate
GoTo Assist Pro
LogMeIn Central
Hamachi
GoToMyPC
LogMeIn Miradore
GoTo Assist Remote Support v5 API
GoTo Assist Service Desk API
GoTo Assist Remote Support API
GoTo Assist Corporate API
GoTo Resolve Recording and Session API
GoTo Resolve MDM API
GoTo Resolve Knowledge Base API
GoTo Developer Center Frontend
Admin API
SCIM API
Authentication API

Our team will be taking all appropriate actions to minimize service interruptions during this event.

During these maintenance windows, you may experience intermittent connectivity issues and slower response times.


June 02nd 2026 - 08:00 PM to June 03rd 2026 - 00:00 AM UTC (4 hours)


June 04th 2026 - 08:00 PM to June 05th 2026 - 00:00 AM UTC (4 hours)


June 09th 2026 - 08:00 PM to June 10th 2026 - 00:00 AM UTC (4 hours)


June 11th 2026 - 08:00 PM to June 12th 2026 - 00:00 AM UTC (4 hours)

June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

June 21st 2026 – 02:00 PM to 06:00 PM UTC (4 hours)

June 23rd 2026 – 08:00 PM to June 24th 2026 – 12:00 AM UTC (4 hours)

July 07th 2026 – 11:00 AM to 03:00 PM UTC (4 hours)

July 09th 2026 – 01:00 PM to July 09th 2026 – 01:30 PM UTC (30 min)

July 10th 2026 – 12:30 PM to July 10th 2026 – 01:00 PM UTC (30 min)

July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min)

July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min)


We would like to thank you for your patience and understanding during this period.
Jun 2, 2026 20:00 - Jul 17, 2026 08:00 UTC
GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Goto Resolve Knowledge Base API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance Jun 27, 2026 04:00-10:00 UTC

As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central, and Pro during the date and time listed below, due to planned Vendor maintenance.

Date and Time: June 27th, 2026, 4:00 AM UTC to 10:00 AM UTC

Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect: During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 30 minutes. The following impacts are expected for each product

LogMeIn Rescue: Applet, TechConsole, CallingCard download will be available; however, customers will be able to download the Rescue Applet without signing in.

GoToAssist Remote Support v5: Client application download may not work.

LogMeIn Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable.

Workaround for LogMeIn Central and Pro:
Remote control sessions can still be initiated using the desktop application by following the steps below:

* Download the desktop application directly (if already installed, no download is required).
* Install the desktop application.
* Log in using the desktop application.
* Start the remote control session directly from the desktop application instead of the website.

We would like to thank you for your patience and understanding during this time.
Posted on May 22, 2026 - 11:51 UTC
Jun 21, 2026
GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 21, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: June 21st, 2026, 05:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.

We would like to thank you for your patience and understanding during this time period.
May 19, 11:18 UTC
Jun 20, 2026
GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: June 20th, 2026, 05:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.

We would like to thank you for your patience and understanding during this time period.
May 19, 11:17 UTC
Jun 19, 2026
GoTo Connect - Contact Center and Call Reports Issue
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Jun 19, 13:11 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Jun 19, 12:39 UTC
Update - Our engineers continue to investigate the issue. We will provide another update as soon as it is available.
Jun 19, 10:08 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Jun 19, 08:38 UTC
Investigating - We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion.

Our engineers are working to identify the issue and will provide another update shortly.
Jun 19, 08:33 UTC
Jun 18, 2026

No incidents reported.

Jun 17, 2026
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.

Date and Time: June 17th, 2026, 5:30 AM UTC to 8:00 AM UTC (UTC)

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window.

What to expect: During the maintenance window, the application will be unavailable for 5 minutes. The customer will not be able to start a new session during those 5 minutes, whereas there will be no impact on the ongoing sessions.

We would like to thank you for your patience and understanding during this time.
Jun 15, 06:32 UTC
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

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