As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 30th, 2026, 06:00 AM to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2 hours maintenance window.
What to expect: Any customers who are utilizing the GoToAssist Corporate interface will experience a 2 hours period of downtime.
During this downtime, Customers will be unable to start GoToAssist Corporate sessions or log into their accounts.
In-flight sessions will not be affected.
We would like to thank you for your patience and understanding during this time period. Posted on
Mar 13, 2026 - 09:29 UTC
Completed -
The scheduled maintenance has been completed.
Mar 7, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 UTC
Scheduled -
As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for Rescue, GoToAssist Remote Support V5, Central, and Pro during the date and time listed below, due to planned AppViewX maintenance.
Date and Time: March 7th, 2026, 4:00 AM UTC to 10:00 AM UTC
Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor.
Duration: All maintenance will be performed within the 6-hour maintenance window.
What to expect:During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 15–20 minutes. The following impacts are expected for each product
Rescue: Rescue Applet signing may be affected. Depending on your environment, this may result in temporary issues when downloading the Applet or establishing a connection.
GoToAssistRemote Support v5: Client application download may not work.
Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable.
Workaround for Central and Pro: Remote control sessions can still be initiated using the desktop application by following the steps below:
* Download the desktop application directly (if already installed, no download is required). * Install the desktop application. * Log in using the desktop application. * Start the remote control session directly from the desktop application instead of the website.
We would like to thank you for your patience and understanding during this time.
Mar 6, 11:35 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:30 UTC
Scheduled -
As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 5th, 2026, 5:30 AM UTC to 7:30 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2.5 hours maintenance window.
What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.
We would like to thank you for your patience and understanding during this time.
Mar 3, 04:18 UTC