All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Goto Resolve Knowledge Base API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GoToAssist Corporate - Maintenance Mar 30, 2026 06:00-08:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 30th, 2026, 06:00 AM to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hours maintenance window.

What to expect: Any customers who are utilizing the GoToAssist Corporate interface will experience a 2 hours period of downtime.

During this downtime, Customers will be unable to start GoToAssist Corporate sessions or log into their accounts.

In-flight sessions will not be affected.

We would like to thank you for your patience and understanding during this time period.

Posted on Mar 13, 2026 - 09:29 UTC

LogMeIn Rescue, Live Guide and Live Lens, LogMeIn Pro/Central/ Hamachi, Join.Me, GoToMyPC - Maintenance Apr 18, 2026 06:00-09:00 UTC

As part of our commitment to providing exceptional service and reliability to our customers, we will be conducting service maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: April 18th, 2026 , 6:00 AM to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3-hour (180 minutes) maintenance window.

What to expect:
During the maintenance window, up to 180 minutes of service impact is expected, and the products listed below will be temporarily unavailable:

Rescue, Live Guide and Live Lens:

Rescue sessions that are already started and picked up will continue without interruption, so technicians can keep working as usual.

The following features will not be available during the maintenance
Registering new accounts
Technician and Admin logins
Accessing or making changes on the website (including purchases)
Starting a new session, transferring, holding, or closing sessions
No historical session data will be lost and will again be available after the maintenance is complete.

LogMeIn Pro and Central:
Existing remote access sessions will remain active, and the users can continue to work with no interruption.

The following features will not be available during the maintenance
Registration or creating new accounts
Logging in to Central or the My Computers page
Accessing or making changes on the website (such as user management, subscription management, purchases, reports)
Accessing features through the API (including desktop and mobile LogMeIn Clients)
Starting new Remote Access sessions (remote control, file manager, dashboard, etc.)
Host login or logout
Adding new Hosts
Modifying Host subscriptions
Executing O2M tasks

Join.Me:
Existing join.me sessions (both voice and screen sharing) will continue without interruption. However, users won't be able to use certain in-app features, such as starting or stopping recordings, mute, and chime, during maintenance.

The following features will not be available during the maintenance
Registering new accounts
Starting a new screen sharing or VoIP audio session
Starting a new phone audio session
Joining an existing screen sharing session (including reconnecting)
Accessing or making changes on the website (including purchases)

Hamachi:
Existing network connections will not be interrupted.

The following features will not be available during the maintenance
Registering new accounts
Accessing or making changes on the website (including purchases)
Adding new hosts to your network
Hosts coming online or going offline in networks

GoToMyPC:
GoToMyPC users with TFA setup won't be able to login during the maintenance.

We would like to thank you for your patience and understanding during this time period.

Posted on Mar 18, 2026 - 10:49 UTC
Mar 19, 2026

No incidents reported today.

Mar 18, 2026
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.
Mar 18, 18:19 UTC
Monitoring - Our engineers have corrected the issue and we are monitoring recovery across all services which were affected.

We will continue monitoring the situation and provide a final update shortly.

Mar 18, 16:04 UTC
Update - We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed.

We will provide another update shortly.

Mar 18, 15:58 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

Mar 18, 15:51 UTC
Investigating - We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions.

Our engineers are working to identify the issue and will provide another update shortly.

Mar 18, 15:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 18th, 2026, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2.5 hours maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.

Mar 17, 04:38 UTC
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Completed - The scheduled maintenance has been completed.
Mar 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for Rescue, GoToAssist Remote Support V5, Central, and Pro during the date and time listed below, due to planned AppViewX maintenance.

Date and Time: March 7th, 2026, 4:00 AM UTC to 10:00 AM UTC

Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect:During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 15–20 minutes. The following impacts are expected for each product

Rescue: Rescue Applet signing may be affected. Depending on your environment, this may result in temporary issues when downloading the Applet or establishing a connection.

GoToAssistRemote Support v5: Client application download may not work.

Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable.

Workaround for Central and Pro:
Remote control sessions can still be initiated using the desktop application by following the steps below:

* Download the desktop application directly (if already installed, no download is required).
* Install the desktop application.
* Log in using the desktop application.
* Start the remote control session directly from the desktop application instead of the website.

We would like to thank you for your patience and understanding during this time.

Mar 6, 11:35 UTC
Mar 6, 2026

No incidents reported.

Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 5th, 2026, 5:30 AM UTC to 7:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2.5 hours maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.

Mar 3, 04:18 UTC