All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Goto Resolve Knowledge Base API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance Jun 20, 2026 05:00-09:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: June 20th, 2026, 05:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.

We would like to thank you for your patience and understanding during this time period.
Posted on May 19, 2026 - 11:17 UTC

GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance Jun 21, 2026 05:00-09:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: June 21st, 2026, 05:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.

We would like to thank you for your patience and understanding during this time period.
Posted on May 19, 2026 - 11:18 UTC

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor Maintenance Jun 27, 2026 04:00-10:00 UTC

As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central, and Pro during the date and time listed below, due to planned Vendor maintenance.

Date and Time: June 27th, 2026, 4:00 AM UTC to 10:00 AM UTC

Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect: During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 30 minutes. The following impacts are expected for each product

LogMeIn Rescue: Applet, TechConsole, CallingCard download will be available; however, customers will be able to download the Rescue Applet without signing in.

GoToAssist Remote Support v5: Client application download may not work.

LogMeIn Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable.

Workaround for LogMeIn Central and Pro:
Remote control sessions can still be initiated using the desktop application by following the steps below:

* Download the desktop application directly (if already installed, no download is required).
* Install the desktop application.
* Log in using the desktop application.
* Start the remote control session directly from the desktop application instead of the website.

We would like to thank you for your patience and understanding during this time.
Posted on May 22, 2026 - 11:51 UTC
May 23, 2026
GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance
Completed - The scheduled maintenance has been completed.
May 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: May 23rd, 2026 at 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available.

We would like to thank you for your patience and understanding during this time.
Apr 15, 08:46 UTC
May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.

Date and Time: May 20th, 2026, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.
May 14, 08:37 UTC
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026
GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 05:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: May 16th, 2026 at 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available.

We would like to thank you for your patience and understanding during this time.
Apr 15, 08:45 UTC
May 15, 2026

No incidents reported.

May 14, 2026
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.

Date and Time: May 14th, 2026, 5:30 AM UTC to 7:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1-hour 30-minute maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.
May 13, 05:36 UTC
LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
May 14, 02:22 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
May 14, 02:12 UTC
Update - Our engineers are executing on the established plan to get back the system to prolonged stability

We will provide another update shortly.
May 14, 02:03 UTC
Update - Our engineers have identified a plan to get back the system to stustained stability and are starting to execute on it.

We will provide another update shortly.
May 14, 01:12 UTC
Update - We are continuing to work towards a resolution to ensure stability in starting and joining sessions.

We will provide another update shortly.
May 14, 00:37 UTC
Identified - Our engineers are still seeing some intermittent issues after the fix and are continuing to investigate those. We will provide a status update once we have further information.

We will provide another update shortly.
May 13, 22:40 UTC
Monitoring - A potential fix was applied to resolve the issue, and we are continuing to monitor for stability.

We will continue monitoring the situation and provide a final update shortly.
May 13, 22:28 UTC
Update - Our engineers are continuing to work on isolating the source of this issue. Due to its intermittent nature, trying again can allow to establish a proper connection.

We will provide another update shortly.
May 13, 21:13 UTC
Update - Our engineers are continuing to work on this issue and continue to work towards a resolution.

We will provide another update shortly.
May 13, 20:04 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
May 13, 19:22 UTC
Investigating - We are actively investigating reports that some LogMeIn Rescue and Central customers may be experiencing issues downloading the applet to start or join remote sessions.

Our engineers are working to identify the issue and will provide another update shortly.
May 13, 18:58 UTC
May 13, 2026
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

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