GoTo Status Page Status

All Systems Operational

GoTo Connect (Business Communication) Operational

VoIP Calls - Deskphones Operational

VoIP Calls - GoTo Connect Web Operational

VoIP Calls - GoTo Connect Mobile Operational

PSTN Calls - Inbound Operational

PSTN Calls - Outbound Operational

Messaging - SMS Operational

Messaging - Chat Operational

Administration Portal Operational

Fax Operational

Contact Center (Business Communication) Operational

Contact Center Operational

CC-Pro Operational

Grasshopper (Business Communication) Operational

Grasshopper Operational

Customer Engagement (Business Communication) Operational

Customer Engagement Operational

GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational

GoTo Meeting Operational

GoTo Webinar Operational

GoTo Training Operational

OpenVoice Operational

GoTo Stage Operational

join.me Operational

LogMeIn Resolve (Remote Support) Operational

Devices Operational

Helpdesk Operational

MDM Operational

Remote Execution Operational

Reporting Operational

Support Operational

LogMeIn Miradore (Mobile Device Management - MDM) Operational

Miradore Operational

Rescue and GoToAssist (Remote Support) Operational

Rescue Operational

GoTo Assist Remote Support v5 Operational

GoTo Assist Remote support v4 Operational

GoTo Assist Service Desk Operational

GoTo Assist Corporate Operational

Rescue Live Control Operational

Rescue Live Guide Operational

Rescue Live Lens Operational

Rescue Lens Operational

GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational

Pro/Central Operational

GoToMyPC Operational

Hamachi Operational

GoTo API Operational

GoTo Assist Remote Support v5 API Operational

GoTo Meeting API Operational

GoTo Training API Operational

GoTo Webinar API Operational

GoTo Connect API Operational

GoTo Assist Service Desk API Operational

GoTo Assist Remote Support API Operational

GoTo Assist Corporate API Operational

GoTo Developer Center Frontend Operational

Admin API Operational

SCIM API Operational

Authentication API Operational

GoTo Resolve Recording and Session API Operational

GoTo Resolve MDM API Operational

GoTo StatusPage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice - Maintenance Mar 22, 2025 05:00-07:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 22, 2025, 05:00 AM UTC to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the maintenance window, GoToMeeting, GoToWebinar, GoToTraining, GoTo Stage, and OpenVoice customers may be unable to start or join sessions.

We would like to thank you for your patience and understanding during this time.
Posted on Mar 05, 2025 - 22:26 UTC

Past Incidents

Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

GoToMyPC - Maintenance

Completed - The scheduled maintenance has been completed.
Mar 13, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 05:30 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 13th, 2025, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.

What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time.
Mar 11, 05:42 UTC

Mar 12, 2025

GoTo Connect VoIP Phone Calls - Call Issues in Brazil

Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 12, 20:48 UTC

Monitoring - Our engineers are monitoring improvement and recovery for call establishment in Brazil and alls services are now functional and are continuing to investigate on the root cause of the issue.

We will continue monitoring the situation and provide a final update shortly.
Mar 12, 20:44 UTC

Investigating - We are actively investigating reports that some GoTo Connect VoIP phone customers may be experiencing call connection issues in Brazil.

Our engineers are working to identify the issue and will provide another update shortly.
Mar 12, 20:36 UTC

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

GoToMyPC - Maintenance

Completed - The scheduled maintenance has been completed.
Mar 4, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:30 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 4th, 2025, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.

What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time.
Mar 3, 06:37 UTC

Mar 3, 2025

No incidents reported.