All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve Operational
Devices Operational
Helpdesk Operational
MDM Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
Integrations Operational
Resolve MCP Server Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Goto Resolve Knowledge Base API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Rescue - Maintenance Nov 14, 2026 06:00-07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 14, 2026 - 11:27 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a Rescue EU service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time : November 14th, 2026, 06:00 AM UTC to 07:00 AM UTC

Purpose : This maintenance is to ensure and maintain system performance and stability.

Duration : All maintenance will be performed within the 1-hour maintenance window.

What to expect : All Rescue services will be available during the maintenance.

We would like to thank you for your patience and understanding during this time.
Oct 14, 2026 - 06:17 UTC

LogMeIn Pro, LogMeIn Central, Hamachi, Join.me, GoToMyPC - Maintenance Nov 14, 2026 06:30-09:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a scheduled maintenance affecting LogMeIn Pro and Central, join.me, Hamachi, and GoToMyPC on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.

Date and Time: Saturday, November 14, 2026, 06:30 AM UTC to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window.

What to expect:

LogMeIn Pro and Central:
Existing remote access sessions will remain active, and users can continue to work without interruption. The following features will not be available during the maintenance: registration; login to Central and/or the My Computers page; accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through the API (including desktop and mobile LogMeIn clients); starting new remote access sessions (remote control, file manager, dashboard, etc.); host login/logout; adding new hosts; modifying host subscriptions; executing One2Many and Remote Execution tasks.

join.me:
Existing join.me sessions (voice and screen sharing) will not be affected, but in-app functions such as start/stop recording, Mute 'em, and chime will not be available. The following features will not be available during the maintenance: registration; starting a new screen sharing or VoIP audio session; starting a new phone audio session; joining an existing screen sharing session (including reconnecting); accessing and changing anything on the website (including purchases).

Hamachi:
Existing network connections will not be interrupted. The following features will not be available during the maintenance: registration; accessing and changing anything on the website (including purchases); adding new hosts to a network; hosts coming online/going offline in networks.

GoToMyPC:
GoToMyPC users with two-factor authentication (TFA) set up will not be able to log in during the maintenance.

We would like to thank you for your patience and understanding during this time.
Posted on Oct 23, 2026 - 06:56 UTC

GoTo Products - Scheduled Maintenance Nov 18, 2026 02:30-06:30 UTC

As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency.

During the maintenance, customers may experience increased latency issues and slower response times.

GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event.

November 18th - 02:30 to 03:00 am UTC - Customers may notice increased latency

November 18th - 06:00 to 06:30 am UTC - Customers may notice increased latency

We would like to thank you for your patience and understanding during this period.
Posted on Oct 17, 2026 - 08:57 UTC

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

GoTo Connect - Inbound calls failing for customers in Brazil
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Oct 22, 20:45 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Oct 22, 20:37 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Oct 22, 20:06 UTC
Investigating - We are actively investigating reports that some GoTo Connect customers in Brazil may be experiencing inbound calls failing to connect.

Our engineers are working to identify the issue and will provide another update shortly.
Oct 22, 19:51 UTC
Rescue - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 09:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, the Rescue team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event.

Date and Time: October 22nd, 2026, 9:00 AM to 10:00 AM (UTC)

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1-hour-maintenance window.

What to expect: During the maintenance window, Rescue customers are only affected if both of the following conditions apply: your account uses Service Provider-initiated SSO, meaning users sign in to Rescue directly through one of the Rescue login pages, and your Identity Provider administrator has previously imported the Rescue SAML signing certificate provided by GoTo into your Identity Provider to verify authentication requests coming from Rescue. If both conditions apply, you may need to update the Rescue SAML signing certificate in your Identity Provider after the renewal has been completed on October 22, 2026. The new certificate will be available upon request starting October 15, 2026. Customers who would like to receive the new certificate in advance to prepare ahead of the maintenance window should contact Support. No downtime is expected.

We would like to thank you for your patience and understanding during this time.
Oct 1, 13:54 UTC

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event.

Date and Time: October 15th, 2026, 7:00 AM to 8:30 AM (UTC)

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1.5-hour-maintenance window.

What to expect: During the maintenance window, the application will be unavailable for 5 minutes. Customers will not be able to start new sessions during those 5 minutes, whereas there will be no impact on ongoing sessions.

We would like to thank you for your patience and understanding during this time.
Oct 14, 07:06 UTC

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

LogMeIn Pro and Central website
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Oct 10, 06:20 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Oct 10, 05:56 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Oct 10, 05:22 UTC
Investigating - We are actively investigating reports that some LogMeIn Pro and Central customers may be experiencing issues while accessing the website.

Our engineers are working to identify the issue and will provide another update shortly.
Oct 10, 04:56 UTC

Oct 9, 2026

No incidents reported.

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