All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
Integrations Operational
Resolve MCP Server Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Goto Resolve Knowledge Base API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Commercial Systems- Scheduled Maintenance Sep 19, 2026 05:00-07:00 UTC

As part of our ongoing commitment to service reliability, we will be performing scheduled maintenance on our commercial systems during the window listed above.

Date & Time: Saturday, September 19, 2026 — 5:00 AM to 7:00 AM UTC

Duration: All maintenance will be completed within the 2-hour window.

What to expect: Our commercial systems will be temporarily unavailable. During this time, customers will be unable to:

Purchase new subscriptions
Modify or upgrade existing subscriptions
Add new seats to their accounts
Purchase any Add-ons to their existing subscriptions

There will be no disruption to any GoTo product services. All existing GoTo products will remain fully operational throughout the maintenance window. Customers currently using any GoTo product will experience no interruption to their service.


We appreciate your patience and understanding!
Posted on Aug 19, 2026 - 15:48 UTC
Aug 29, 2026

No incidents reported today.

Aug 28, 2026
LogMeIn Rescue, G2ARS v5, Pro, and Central - Elevated session launch failures
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Aug 28, 16:24 UTC
Monitoring - Our engineers are seeing an improvement on the situation and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Aug 27, 17:40 UTC
Update - Our engineers continue to investigate the code signing issues reported for Rescue, GoTo Assist v5, Pro, and Central.

We will provide another update shortly.
Aug 27, 16:38 UTC
Identified - Our engineers are investigating issues with code signing for Rescue, GoToAssist v5, Pro and Central, which can lead to intermittent failures when starting sessions.

We will provide another update shortly.
Aug 27, 15:55 UTC
Aug 27, 2026
Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 05:30 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event.

Date and Time: August 19th, 2026, 5:30 AM to 8:00 AM (UTC)

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2.5-hour-maintenance window.

What to expect: During the maintenance window, the application will be unavailable for 5 minutes. Customers will not be able to start new sessions during those 5 minutes, whereas there will be no impact on ongoing sessions.

We would like to thank you for your patience and understanding during this time.
Aug 18, 03:55 UTC
Aug 18, 2026

No incidents reported.

Aug 17, 2026
GoTo Resolve - Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, the GoTo Resolve team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event.

Date and Time: August 17th, 2026, 6:00 AM to 7:00 AM (UTC)

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 1-hour-maintenance window.

What to expect: During the scheduled maintenance window, users may experience service degradation with the SentinelOne EDR integration in LogMeIn Resolve.

We would like to thank you for your patience and understanding during this time.
Aug 14, 12:33 UTC
Aug 16, 2026

No incidents reported.

Aug 15, 2026
Grasshopper - password reset and OTP emails blocked
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Aug 15, 16:33 UTC
Monitoring - Our engineers are beginning to see signs of recovery following an internal mitigation as they continue to engage the vendor for final resolution. We are seeing that retries are successful, such that affected users have been able to receive password and authentication traffic.

We will continue monitoring the situation and provide a final update shortly.
Aug 15, 15:52 UTC
Identified - Our engineers are aware of an issue affecting password reset and OTP emails impacting Microsoft365 and Outlook users.

We have identified the issue as a vendor issue, and we have engaged with them to work toward resolution.

We will provide another update shortly.
Aug 15, 15:02 UTC
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