All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Goto Resolve Knowledge Base API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Emergency Maintenance - Rescue, GoToAssistRemote Support V5, Central & Pro due to AppViewX maintenance.
Completed - The scheduled maintenance has been completed.
Mar 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for Rescue, GoToAssist Remote Support V5, Central, and Pro during the date and time listed below, due to planned AppViewX maintenance.

Date and Time: March 7th, 2026, 4:00 AM UTC to 10:00 AM UTC

Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect:During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 15–20 minutes. The following impacts are expected for each product

Rescue: Rescue Applet signing may be affected. Depending on your environment, this may result in temporary issues when downloading the Applet or establishing a connection.

GoToAssistRemote Support v5: Client application download may not work.

Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable.

Workaround for Central and Pro:
Remote control sessions can still be initiated using the desktop application by following the steps below:

* Download the desktop application directly (if already installed, no download is required).
* Install the desktop application.
* Log in using the desktop application.
* Start the remote control session directly from the desktop application instead of the website.

We would like to thank you for your patience and understanding during this time.
Mar 6, 11:35 UTC
Mar 6, 2026

No incidents reported.

Mar 5, 2026
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Mar 5, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 5th, 2026, 5:30 AM UTC to 7:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2.5 hours maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.
Mar 3, 04:18 UTC
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
GoTo Contact Center – Call queue distribution issues
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Feb 27, 19:15 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Feb 27, 18:42 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Feb 27, 18:00 UTC
Update - We are continuing to investigate the reports of call queue distribution issues.

Our engineers are still fully engaged to identify the source of issue and will provide another update shortly.
Feb 27, 17:20 UTC
Investigating - We are actively investigating reports that some Contact Center – Call Queue customers may be experiencing issues with queue calls not being distributed to Contact Center agents.

Our engineers are working to identify the issue and will provide another update shortly.
Feb 27, 15:52 UTC
GoTo Connect – Inbound PSTN Calls Not Connecting
Resolved - During the period from 08:04 to 9:10 UTC on February 27, a subset of GoTo Connect customers in Europe may have experienced issues receiving inbound PSTN calls.

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Feb 27, 10:30 UTC
Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

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