Monitoring - We have implemented a fix and are currently monitoring the improvements. If your account is affected, please log out and log back in to regain access to the messaging tab.
We will continue monitoring the situation and provide a final update shortly.
Jan 14, 2025 - 18:14 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Jan 14, 2025 - 17:51 UTC
Investigating - We are actively investigating reports that some users may be missing the Messaging tab
Our engineers are working to identify the issue and will provide another update shortly.
Jan 14, 2025 - 17:35 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting the shutdown of the deprecated GoTo Authentication API namespace api.getgo.com/oauth/v2 on the following date and time listed below.
Date and Time: January 15, 2025, 01:00 PM UTC
Purpose: This maintenance is to shutdown the deprecated GoTo Authentication API namespace api.getgo.com/oauth/v2.
What to expect: Please take note that integrations that have not been migrated to the new GoTo Authentication API token retrieval host before the shutdown will no longer work, to guarantee a smooth transition and to avoid any possible disruptions to your integrations please follow the migration guide at https://developer.goto.com/guides/Authentication/New_Token_Retrieval_Migration_Guide/
Our team has diligently worked to ensure a seamless transition process. However, should you encounter any unexpected issues or have concerns, please do not hesitate to reach out to us via email at developer-support@goto.com.
We would like to thank you for your cooperation during this shutdown. Posted on
Oct 21, 2024 - 15:13 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting the shutdown of the deprecated GoTo Connect API host api.jive.com on the following date and time listed below.
Date and Time: January 15, 2025, 01:00 PM UTC
Purpose: This maintenance is to shutdown the deprecated GoTo Connect API host api.jive.com.
What to expect: Please take note that integrations that have not been migrated to the new GoToConnect API host before the shutdown will no longer work, to guarantee a smooth transition and to avoid any possible disruptions to your integrations please follow the migration guide at https://developer.goto.com/guides/GoToConnect/GTC_Host_Migration/
Our team has diligently worked to ensure a seamless transition process. However, should you encounter any unexpected issues or have concerns, please do not hesitate to reach out to us via email at developer-support@goto.com.
We would like to thank you for your cooperation during this shutdown. Posted on
Oct 17, 2024 - 23:33 UTC
Resolved -
Between 9:30 and 10:30 UTC there was a degradation in the recording service. Some session recordings could have failed during this time.
Jan 14, 10:30 UTC