GoTo Connect - inbound/outbound call failures
Incident
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Monitoring
Our engineers have implemented a fix that has addressed the inbound/outbound call issues that were reported, and we are now monitoring for continued stability.
We will provide a final update shortly.
We will provide a final update shortly.
Update
Our engineers are continuing to investigate several underlying causes that result in the known issue. This includes identifying and following patterns, as well as understanding the full customer impact is. At this time, the investigation is ongoing.
We will provide additional updates shortly.
We will provide additional updates shortly.
Update
Our engineers are continuing to implement a fix for the issue.
We will provide another update shortly.
We will provide another update shortly.
Update
Our engineers are currently working on a plan to mitigate the issues and continue working toward resolution.
We will provide another update shortly.
We will provide another update shortly.
Update
Our engineers continue to investigate the issue and are actively working to determine the best path toward resolution.
We will provide another update shortly.
We will provide another update shortly.
Identified
Our engineers have identified the issue and are now actively working toward a resolution.
We will provide another update shortly.
We will provide another update shortly.
Investigating
We are actively investigating reports that a subset of GoTo Connect customers may be experiencing issues with inbound and outbound calls.
Our engineers are working to identify the issue and will provide another update shortly.
Our engineers are working to identify the issue and will provide another update shortly.
This incident affects: GoTo Connect (Business Communication) (VoIP Calls - GoTo Connect Web).