Internal Administrative Systems - Maintenance
Scheduled for Sep 19, 05:00 - 07:00 UTC
Subscribe to Updates
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, an internal administrative system will conduct a service maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.
Date and Time: Saturday, September 19, 2026, 5:00 AM UTC to 7:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect: Our common payment services portal would be unavailable. Customers may not be able to perform payments or add new seats. There would be no impact to the product functionality of our
products.
We would like to thank you for your patience and understanding during this time.
Date and Time: Saturday, September 19, 2026, 5:00 AM UTC to 7:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect: Our common payment services portal would be unavailable. Customers may not be able to perform payments or add new seats. There would be no impact to the product functionality of our
products.
We would like to thank you for your patience and understanding during this time.
This scheduled maintenance affects: Rescue and GoToAssist (Remote Support) (Rescue, Rescue Live Control, Rescue Live Guide, Rescue Live Lens, Rescue Lens), GoToMyPC, Pro, Central, and Hamachi (Remote Access) (Pro/Central, GoToMyPC, Hamachi), Purchase & Subscription Operations (New purchases, Self Serve, Trial initiation, Subscription Management), LogMeIn Resolve (Remote Support) (Reporting), and GoTo Connect (Business Communication) (Administration Portal).