Commercial Systems- Scheduled Maintenance
Scheduled for Sep 19, 05:00 - 07:00 UTC
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Scheduled
As part of our ongoing commitment to service reliability, we will be performing scheduled maintenance on our commercial systems during the window listed above.
Date & Time: Saturday, September 19, 2026 — 5:00 AM to 7:00 AM UTC
Duration: All maintenance will be completed within the 2-hour window.
What to expect: Our commercial systems will be temporarily unavailable. During this time, customers will be unable to:
Purchase new subscriptions
Modify or upgrade existing subscriptions
Add new seats to their accounts
Purchase any Add-ons to their existing subscriptions
There will be no disruption to any GoTo product services. All existing GoTo products will remain fully operational throughout the maintenance window. Customers currently using any GoTo product will experience no interruption to their service.
We appreciate your patience and understanding!
Date & Time: Saturday, September 19, 2026 — 5:00 AM to 7:00 AM UTC
Duration: All maintenance will be completed within the 2-hour window.
What to expect: Our commercial systems will be temporarily unavailable. During this time, customers will be unable to:
Purchase new subscriptions
Modify or upgrade existing subscriptions
Add new seats to their accounts
Purchase any Add-ons to their existing subscriptions
There will be no disruption to any GoTo product services. All existing GoTo products will remain fully operational throughout the maintenance window. Customers currently using any GoTo product will experience no interruption to their service.
We appreciate your patience and understanding!
This scheduled maintenance affects: Rescue and GoToAssist (Remote Support) (Rescue, Rescue Live Control, Rescue Live Guide, Rescue Live Lens, Rescue Lens), GoToMyPC, Pro, Central, and Hamachi (Remote Access) (Pro/Central, GoToMyPC, Hamachi), Purchase & Subscription Operations (New purchases, Self Serve, Trial initiation, Subscription Management), LogMeIn Resolve (Remote Support) (Reporting), and GoTo Connect (Business Communication) (Administration Portal).