GoToAssist Remote Support v5 and Rescue LiveLens - Maintenance
Scheduled Maintenance
Report for GoTo Status Page
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Remote Support v5 and Rescue LiveLens will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: June 20th, 2026, 05:00 AM to 09:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.
We would like to thank you for your patience and understanding during this time period.
Date and Time: June 20th, 2026, 05:00 AM to 09:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
What to expect:GoToAssist Remote Support v5 and Rescue LiveLens customers may observe intermittent connectivity issues during the maintenance window, like users won't be able to start or join sessions, reporting might be unavailable, file transfer sessions might disconnect or the page won't load during the maintenance window.
We would like to thank you for your patience and understanding during this time period.
This scheduled maintenance affected: Rescue and GoToAssist (Remote Support) (GoTo Assist Remote Support v5, Rescue Live Lens).