GoToAssist Service Desk - Maintenance

Scheduled Maintenance Report for GoTo Status Page

Completed

The scheduled maintenance has been completed.
Posted Aug 24, 2025 - 08:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2025 - 05:30 UTC

Scheduled

As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Service Desk will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: August 24th, 2025, 5:30 AM to 8:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3-hour maintenance window.

What to expect:During the maintenance window, the GoToAssist Service Desk application will be inaccessible.

We would like to thank you for your patience and understanding during this time period.
Posted Jul 24, 2025 - 11:11 UTC
This scheduled maintenance affected: Rescue and GoToAssist (Remote Support) (GoTo Assist Service Desk).