GoTo Assist Corporate - Session Connection Issue

Incident Report for GoTo Status Page

Resolved

From February 25, 17:25 UTC to 18:05 UTC (24h), a subset of GoTo Assist Corporate customers may have experienced issues with session initiation and connection. As soon as the root cause was identified, it was promptly resolved.

We have confirmed that the issue has been fully resolved, and all systems are now operating at 100% capacity.

We will conduct an internal investigation into this issue and implement necessary improvements to our systems to help prevent or minimize future occurrences.

Posted Feb 25, 2025 - 18:39 UTC