Status: resolved - 2024-05-23 13:09:01 UTC We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Status: monitoring - 2024-05-23 12:47:00 UTC Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue to monitor the situation and will provide a final update shortly.
Status: identified - 2024-05-23 12:18:14 UTC Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Status: investigating - 2024-05-23 12:14:17 UTC We are actively investigating reports that Rescue customers may be experiencing issues when trying to login via SSO.
Our engineers are working to resolve the issue and will provide another update shortly.