GoTo Connect API error

Incident Report for GoTo Consolidated Status Page

Resolved

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Posted Sep 04, 2024 - 19:08 UTC

Monitoring

Our partner has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

Posted Sep 04, 2024 - 19:01 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 04, 2024 - 18:53 UTC

Investigating

We are actively investigating reports that some APIs customers may be experiencing failing queries.

Our engineers are working to identify the issue and will provide another update shortly.

Posted Sep 04, 2024 - 17:15 UTC

This incident affected: GoTo API (GoTo Connect API).