Scheduled
As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency.
During the maintenance, customers may experience increased latency issues and slower response times.
GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event.
October 7th - 01:30 to 2:00 am UTC - Customers may notice increased latency
October 7th - 05:00 to 05:30 am UTC - Customers may notice increased latency
We would like to thank you for your patience and understanding during this period.
Posted Aug 31, 2026 - 16:57 UTC
This scheduled maintenance affects: GoTo Connect (Business Communication) (VoIP Calls - Deskphones, VoIP Calls - GoTo Connect Web, VoIP Calls - GoTo Connect Mobile, PSTN Calls - Inbound, PSTN Calls - Outbound, Messaging - SMS, Messaging - Chat, Administration Portal, Fax), LogMeIn Resolve (Remote Support) (Devices, Helpdesk, MDM, Remote Execution, Reporting, Support, Login, Integrations, Resolve MCP Server), Rescue and GoToAssist (Remote Support) (Rescue, GoTo Assist Remote Support v5, GoTo Assist Remote support v4, GoTo Assist Service Desk, GoTo Assist Corporate, Rescue Live Control, Rescue Live Guide, Rescue Live Lens, Rescue Lens), GoTo API (GoTo Assist Remote Support v5 API, GoTo Connect API, GoTo Assist Service Desk API, GoTo Assist Remote Support API, GoTo Assist Corporate API, GoTo Developer Center Frontend, Admin API, SCIM API, Authentication API, GoTo Resolve Recording and Session API, GoTo Resolve MDM API, Goto Resolve Knowledge Base API), Grasshopper (Business Communication) (Grasshopper), GoToMyPC, Pro, Central, and Hamachi (Remote Access) (Pro/Central, GoToMyPC, Hamachi), LogMeIn Miradore (Mobile Device Management - MDM) (Miradore), and Purchase & Subscription Operations (New purchases, Self Serve, Trial initiation, Subscription Management).