GoTo Products - Scheduled Maintenance

Scheduled for Jun 2, 20:00 UTC  -  Jul 17, 08:00 UTC

Scheduled

As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. You may experience intermittent connectivity issues and slower response times.

GoTo will be conducting service maintenance for the products listed below.

LogMeIn Resolve
join.me
LogMeIn Rescue
Rescue Live Guide
Rescue Live Lens
Rescue Live Control
Rescue Lens
GoTo Assist Remote Support v5
GoTo Assist Service Desk
GoTo Assist Corporate
GoTo Assist Pro
LogMeIn Central
Hamachi
GoToMyPC
LogMeIn Miradore
GoTo Assist Remote Support v5 API
GoTo Assist Service Desk API
GoTo Assist Remote Support API
GoTo Assist Corporate API
GoTo Resolve Recording and Session API
GoTo Resolve MDM API
GoTo Resolve Knowledge Base API
GoTo Developer Center Frontend
Admin API
SCIM API
Authentication API

Our team will be taking all appropriate actions to minimize service interruptions during this event.

During these maintenance windows, you may experience intermittent connectivity issues and slower response times.


June 02nd 2026 - 08:00 PM to June 03rd 2026 - 00:00 AM UTC (4 hours)


June 04th 2026 - 08:00 PM to June 05th 2026 - 00:00 AM UTC (4 hours)


June 09th 2026 - 08:00 PM to June 10th 2026 - 00:00 AM UTC (4 hours)


June 11th 2026 - 08:00 PM to June 12th 2026 - 00:00 AM UTC (4 hours)

June 17th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

June 19th 2026 – 02:00 AM to 06:00 AM UTC (4 hours)

June 21st 2026 – 02:00 PM to 06:00 PM UTC (4 hours)

June 23rd 2026 – 08:00 PM to June 24th 2026 – 12:00 AM UTC (4 hours)

July 07th 2026 – 11:00 AM to 03:00 PM UTC (4 hours)

July 09th 2026 – 01:00 PM to July 09th 2026 – 01:30 PM UTC (30 min)

July 10th 2026 – 12:30 PM to July 10th 2026 – 01:00 PM UTC (30 min)

July 16th 2026 – 08:00 AM to July 16th 2026 – 08:30 AM UTC (30 min)

July 17th 2026 – 07:30 AM to July 17th 2026 – 08:00 AM UTC (30 min)


We would like to thank you for your patience and understanding during this period.
Posted May 27, 2026 - 17:33 UTC
This scheduled maintenance affects: LogMeIn Resolve (Remote Support) (Devices, Helpdesk, MDM, Remote Execution, Reporting, Support, Login), Rescue and GoToAssist (Remote Support) (Rescue, GoTo Assist Remote Support v5, GoTo Assist Remote support v4, GoTo Assist Service Desk, GoTo Assist Corporate, Rescue Live Control, Rescue Live Guide, Rescue Live Lens, Rescue Lens), GoTo API (GoTo Assist Remote Support v5 API, GoTo Assist Service Desk API, GoTo Assist Remote Support API, GoTo Assist Corporate API, GoTo Developer Center Frontend, Admin API, SCIM API, Authentication API, GoTo Resolve Recording and Session API, GoTo Resolve MDM API, Goto Resolve Knowledge Base API), GoToMyPC, Pro, Central, and Hamachi (Remote Access) (Pro/Central, GoToMyPC, Hamachi), LogMeIn Miradore (Mobile Device Management - MDM) (Miradore), GoTo Meeting, GoTo Webinar, and Collaboration Tools (join.me), and GoTo StatusPage.