We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Posted Jan 27, 2026 - 01:40 UTC
Monitoring
Our engineers have begun seeing signs of recovery and are continuing to monitor for continued stability.
We will continue monitoring the situation and provide a final update shortly.
Posted Jan 27, 2026 - 01:31 UTC
Identified
Engineers have identified an issue with being able to make/commit changes in GoTo Admin. We believe the issue to be linked to a connectivity issue between several of our data centers. We are currently working through this and will provide further details as more information becomes available.
We will provide another update shortly.
Posted Jan 27, 2026 - 00:53 UTC
This incident affected: GoTo Connect (Business Communication) (Administration Portal).
