Inbound call issue on AT&T
Incident Report for GoTo Consolidated Status Page
Resolved
Incident: Inbound call issue on AT&T

Status: resolved - 2024-07-11 19:28:06 UTC
We have confirmed that our service provider has resolved the issue and that all systems are 100% operational.

Status: monitoring - 2024-07-11 19:06:09 UTC
Our provider has advised us that they have resolved an industry condition impacting these call types. We will monitor for prolonged stability.

Status: identified - 2024-07-11 15:31:12 UTC
Our provider confirms that the issue is still ongoing and are working towards a resolution. We will provide updates as soon as they are available.

Status: identified - 2024-07-09 21:30:52 UTC
Our engineers are still monitoring the ongoing incident with our third-party service at the source of this issue. We will provide another update as soon as they become available.

Status: identified - 2024-07-09 19:47:19 UTC
Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.

We will provide another update as soon as they become available.

Status: investigating - 2024-07-09 19:46:33 UTC
We are actively investigating reports that some GoToConnect customers are reporting issues receiving calls from the AT&T network.

Posted Jul 11, 2024 - 19:28 UTC