GoTo Connect and Grasshopper - Issues Messaging

Incident Report for GoTo Status Page

Resolved

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Posted Oct 19, 2024 - 21:07 UTC

Monitoring

Our upstream carrier has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

Posted Oct 19, 2024 - 20:05 UTC

Identified

Our engineers have identified the issue with our upstream carrier
and are now actively working towards a resolution.

We will provide another update shortly.

Posted Oct 19, 2024 - 18:03 UTC

This incident affected: Grasshopper (Business Communication) (Grasshopper) and GoTo Connect (Business Communication) (Messaging - SMS).