Grasshopper - Intermittent Call Issues

Incident Report for GoTo Status Page

Resolved

This incident has been resolved.
Posted Sep 03, 2024 - 15:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2024 - 15:00 UTC

Identified

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Posted Sep 03, 2024 - 14:57 UTC

Investigating

We are actively investigating reports that some Grasshopper customers may be experiencing calls dropping after initial connection.

Our engineers are working to identify the issue and will provide another update shortly.
Posted Sep 03, 2024 - 14:28 UTC
This incident affected: Grasshopper (Business Communication) (Grasshopper).
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