All Systems Operational
GoTo Connect (Business Communication)
Operational
VoIP Calls - Deskphones
Operational
VoIP Calls - GoTo Connect Web
Operational
VoIP Calls - GoTo Connect Mobile
Operational
PSTN Calls - Inbound
Operational
PSTN Calls - Outbound
Operational
Messaging - SMS
Operational
Messaging - Chat
Operational
Administration Portal
Operational
Fax
Operational
Contact Center (Business Communication)
Operational
Contact Center
Operational
CC-Pro
Operational
Grasshopper (Business Communication)
Operational
Grasshopper
Operational
Customer Engagement (Business Communication)
Operational
Customer Engagement
Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools
Operational
GoTo Meeting
Operational
GoTo Webinar
Operational
GoTo Training
Operational
OpenVoice
Operational
GoTo Stage
Operational
join.me
Operational
LogMeIn Resolve (Remote Support)
Operational
Devices
Operational
Helpdesk
Operational
MDM
?
Operational
Remote Execution
Operational
Reporting
Operational
Support
Operational
Login
Operational
LogMeIn Miradore (Mobile Device Management - MDM)
Operational
Miradore
Operational
Rescue and GoToAssist (Remote Support)
Operational
Rescue
Operational
GoTo Assist Remote Support v5
Operational
GoTo Assist Remote support v4
Operational
GoTo Assist Service Desk
Operational
GoTo Assist Corporate
Operational
Rescue Live Control
Operational
Rescue Live Guide
Operational
Rescue Live Lens
Operational
Rescue Lens
Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access)
Operational
Pro/Central
Operational
GoToMyPC
Operational
Hamachi
Operational
GoTo API
Operational
GoTo Assist Remote Support v5 API
Operational
GoTo Meeting API
Operational
GoTo Training API
Operational
GoTo Webinar API
Operational
GoTo Connect API
Operational
GoTo Assist Service Desk API
Operational
GoTo Assist Remote Support API
Operational
GoTo Assist Corporate API
Operational
GoTo Developer Center Frontend
Operational
Admin API
Operational
SCIM API
Operational
Authentication API
Operational
GoTo Resolve Recording and Session API
Operational
GoTo Resolve MDM API
Operational
GoTo StatusPage
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GoToAssist Corporate - Maintenance Jun 21, 2025 06:00-11:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: June 21st, 2025, 6:00 AM UTC to 11:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 5-hour maintenance window.
What to expect:GoToAssist Corporate customers may observe intermittent connectivity issues during the maintenance window.
We would like to thank you for your patience and understanding during this time period.
Posted on May 07, 2025 - 07:26 UTC
Date and Time: June 21st, 2025, 6:00 AM UTC to 11:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 5-hour maintenance window.
What to expect:GoToAssist Corporate customers may observe intermittent connectivity issues during the maintenance window.
We would like to thank you for your patience and understanding during this time period.
Posted on May 07, 2025 - 07:26 UTC
Rescue, Live Guide and Live Lens,LogMeIn Pro/Central,Join.Me, Hamachi, Resolve, GoTo Connect, GoToMyPC - Maintenance Jun 21, 2025 06:00-08:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: June 21, 2025, 6:00 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect:
Rescue, Live Guide and Live Lens:
Existing Rescue sessions started and picked up will remain active, and the technicians will be able to work on them. The following features will not be available during the failover: Registration, Technician, and Admin login, Accessing and changing anything on the website (including purchases) and any action which requires session state change (start a new session, transfer a session, hold and close a session).
No historical session data will be lost and will again be available after the maintenance is complete.
LogMeIn Pro and Central:
Existing remote access sessions will remain active, and the users can continue to work with no interruption. The following features will not be available during the failover: Registration, Login to Central and or My Computers page, Accessing and changing anything on the website (user management, subscription management, purchases, reports, etc..) and through API (including desktop and mobile LogMeIn Clients), Starting new Remote Access sessions (remote control, file manager, dashboard, etc.), Host login/logout, Adding new Hosts, Modifying Host subscriptions, Executing O2M tasks.
Join.Me:
Existing join.me sessions will not be affected (both voice and screen sharing), but you will not be able to access the in-app functionalities like start/stop recording, mute'm & chime. The following features will not be available during the fail-over: Registration, Starting a new screen sharing and VoIP audio session, Starting a new phone audio session, Joining an existing screen sharing session (including reconnecting), Accessing and changing anything on the website (including purchases)
Hamachi:
Existing network connections will not be interrupted. The following features won't be available during the fail-over: Registration, Accessing and changing anything on the website (including purchases), Add new hosts to a network, Host comes online / go offline in networks.
Resolve:
The Commerce part in Admin Center will be affected, users can't buy or assign licenses, download invoices and process quotes.
GoTo Connect:
Cannot do self-serve purchase activities (add seats, modify subscriptions), download invoices and process quotes.
GoToMyPC:
GoToMyPC users with TFA setup won't be able to login during the maintenance.
We would like to thank you for your patience and understanding during this time.
Posted on May 23, 2025 - 04:00 UTC
Date and Time: June 21, 2025, 6:00 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect:
Rescue, Live Guide and Live Lens:
Existing Rescue sessions started and picked up will remain active, and the technicians will be able to work on them. The following features will not be available during the failover: Registration, Technician, and Admin login, Accessing and changing anything on the website (including purchases) and any action which requires session state change (start a new session, transfer a session, hold and close a session).
No historical session data will be lost and will again be available after the maintenance is complete.
LogMeIn Pro and Central:
Existing remote access sessions will remain active, and the users can continue to work with no interruption. The following features will not be available during the failover: Registration, Login to Central and or My Computers page, Accessing and changing anything on the website (user management, subscription management, purchases, reports, etc..) and through API (including desktop and mobile LogMeIn Clients), Starting new Remote Access sessions (remote control, file manager, dashboard, etc.), Host login/logout, Adding new Hosts, Modifying Host subscriptions, Executing O2M tasks.
Join.Me:
Existing join.me sessions will not be affected (both voice and screen sharing), but you will not be able to access the in-app functionalities like start/stop recording, mute'm & chime. The following features will not be available during the fail-over: Registration, Starting a new screen sharing and VoIP audio session, Starting a new phone audio session, Joining an existing screen sharing session (including reconnecting), Accessing and changing anything on the website (including purchases)
Hamachi:
Existing network connections will not be interrupted. The following features won't be available during the fail-over: Registration, Accessing and changing anything on the website (including purchases), Add new hosts to a network, Host comes online / go offline in networks.
Resolve:
The Commerce part in Admin Center will be affected, users can't buy or assign licenses, download invoices and process quotes.
GoTo Connect:
Cannot do self-serve purchase activities (add seats, modify subscriptions), download invoices and process quotes.
GoToMyPC:
GoToMyPC users with TFA setup won't be able to login during the maintenance.
We would like to thank you for your patience and understanding during this time.
Posted on May 23, 2025 - 04:00 UTC
LogMeIn Pro/Central, Rescue, and GoToAssist v5 - Maintenance Jun 28, 2025 16:00-20:00 UTC
As part of our commitment to provide exceptional service and reliability to our customers, will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: June 28, 2025, 4:00 PM UTC to 8:00 PM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
What to expect: Our engineers have taken all necessary measures to minimize service interruptions during the maintenance period. Therefore, we do not anticipate any impact on our products. All services will be available during the activity.
We would like to thank you for your patience and understanding during this time.
Posted on May 27, 2025 - 17:37 UTC
Date and Time: June 28, 2025, 4:00 PM UTC to 8:00 PM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 4-hour maintenance window.
What to expect: Our engineers have taken all necessary measures to minimize service interruptions during the maintenance period. Therefore, we do not anticipate any impact on our products. All services will be available during the activity.
We would like to thank you for your patience and understanding during this time.
Posted on May 27, 2025 - 17:37 UTC