GoTo Status Page Status

All Systems Operational

GoTo Connect (Business Communication) Operational

VoIP Calls - Deskphones Operational

VoIP Calls - GoTo Connect Web Operational

VoIP Calls - GoTo Connect Mobile Operational

PSTN Calls - Inbound Operational

PSTN Calls - Outbound Operational

Messaging - SMS Operational

Messaging - Chat Operational

Administration Portal Operational

Fax Operational

Contact Center (Business Communication) Operational

Contact Center Operational

CC-Pro Operational

Grasshopper (Business Communication) Operational

Grasshopper Operational

Customer Engagement (Business Communication) Operational

Customer Engagement Operational

GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational

GoTo Meeting Operational

GoTo Webinar Operational

GoTo Training Operational

OpenVoice Operational

GoTo Stage Operational

join.me Operational

LogMeIn Resolve (Remote Support) Operational

Devices Operational

Helpdesk Operational

MDM Operational

Remote Execution Operational

Reporting Operational

Support Operational

LogMeIn Miradore (Mobile Device Management - MDM) Operational

Miradore Operational

Rescue and GoToAssist (Remote Support) Operational

Rescue Operational

GoTo Assist Remote Support v5 Operational

GoTo Assist Remote support v4 Operational

GoTo Assist Service Desk Operational

GoTo Assist Corporate Operational

Rescue Live Control Operational

Rescue Live Guide Operational

Rescue Live Lens Operational

Rescue Lens Operational

GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational

Pro/Central Operational

GoToMyPC Operational

Hamachi Operational

GoTo API Operational

GoTo Assist Remote Support v5 API Operational

GoTo Meeting API Operational

GoTo Training API Operational

GoTo Webinar API Operational

GoTo Connect API Operational

GoTo Assist Service Desk API Operational

GoTo Assist Remote Support API Operational

GoTo Assist Corporate API Operational

GoTo Developer Center Frontend Operational

Admin API Operational

SCIM API Operational

Authentication API Operational

GoTo Resolve Recording and Session API Operational

GoTo Resolve MDM API Operational

Purchase & Subscription Operations Operational

New purchases Operational

Self Serve Operational

Trial initiation Operational

Subscription Management Operational

GoTo StatusPage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 19, 2025

No incidents reported today.

Dec 18, 2025

GoTo Connect - Softphone call issues

Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Dec 18, 20:15 UTC

Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Dec 18, 19:42 UTC

Update - Users experiencing this issue should reload their GoTo Connect softphone, to benefit from a change preformed by our engineering teams.

We will provide another update shortly.
Dec 18, 19:41 UTC

Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Dec 18, 19:33 UTC

Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing call issues when using the GoTo Connect softphone.

Our engineers are working to identify the issue and will provide another update shortly.
Dec 18, 19:29 UTC

Dec 17, 2025

No incidents reported.

Dec 16, 2025

GoToMyPC - Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Dec 16, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 05:30 UTC

Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoToMyPC will be conducting scheduled maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.

Date and Time: December 16th, 2025, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window.

What to expect: During the scheduled maintenance, there will be no impact on in-flight sessions. However, customers may experience brief disruptions when initiating new remote sessions or accessing the application. These interruptions are expected to last only a few minutes.

We would like to thank you for your patience and understanding during this time.
Dec 15, 09:44 UTC

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.