All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Goto Resolve Knowledge Base API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GoToMyPC - Maintenance Apr 21, 2026 05:30-08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 20, 2026 - 07:01 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.

Date and Time: April 21st, 2026, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.
Apr 20, 2026 - 06:59 UTC

GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance May 16, 2026 05:00-07:00 UTC

As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: May 16th, 2026 at 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available.

We would like to thank you for your patience and understanding during this time.
Posted on Apr 15, 2026 - 08:45 UTC

GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance May 23, 2026 05:00-07:00 UTC

As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: May 23rd, 2026 at 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the activity, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available.

We would like to thank you for your patience and understanding during this time.
Posted on Apr 15, 2026 - 08:46 UTC
Apr 20, 2026
Login to GoTo applications - 504 timeout - multiple products impacted
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Apr 20, 15:23 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Apr 20, 15:16 UTC
Update - Our engineers are seeing signs of recovery for login to our applications. Our team is still engaged in ensuring prolonged stability of the applications.

We will provide another update shortly.
Apr 20, 15:12 UTC
Update - This issue affects authentication to the various GoTo applications, which also affects Resolve, Pro/Central, in addition to GoTo Admin, Connect and Meetings.

We will provide another update shortly.
Apr 20, 14:55 UTC
Identified - Our engineers have identified the issue and are actively working to correct the underlying cause.

This issue appears to have impacted functionality with GoTo Admin, GoTo Connect, Contact Center, Analytics, Resolve, and other related services.

We will provide another update shortly.
Apr 20, 14:34 UTC
Investigating - We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components.

Our engineers are working to identify the issue and will provide another update shortly.
Apr 20, 14:14 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026
LogMeIn Rescue, Live Guide and Live Lens, LogMeIn Pro/Central/ Hamachi, Join.Me, GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 06:00 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, we will be conducting service maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: April 18th, 2026 , 6:00 AM to 9:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3-hour (180 minutes) maintenance window.

What to expect:
During the maintenance window, up to 180 minutes of service impact is expected, and the products listed below will be temporarily unavailable:

Rescue, Live Guide and Live Lens:

Rescue sessions that are already started and picked up will continue without interruption, so technicians can keep working as usual.

The following features will not be available during the maintenance
Registering new accounts
Technician and Admin logins
Accessing or making changes on the website (including purchases)
Starting a new session, transferring, holding, or closing sessions
No historical session data will be lost and will again be available after the maintenance is complete.

LogMeIn Pro and Central:
Existing remote access sessions will remain active, and the users can continue to work with no interruption.

The following features will not be available during the maintenance
Registration or creating new accounts
Logging in to Central or the My Computers page
Accessing or making changes on the website (such as user management, subscription management, purchases, reports)
Accessing features through the API (including desktop and mobile LogMeIn Clients)
Starting new Remote Access sessions (remote control, file manager, dashboard, etc.)
Host login or logout
Adding new Hosts
Modifying Host subscriptions
Executing O2M tasks

Join.Me:
Existing join.me sessions (both voice and screen sharing) will continue without interruption. However, users won't be able to use certain in-app features, such as starting or stopping recordings, mute, and chime, during maintenance.

The following features will not be available during the maintenance
Registering new accounts
Starting a new screen sharing or VoIP audio session
Starting a new phone audio session
Joining an existing screen sharing session (including reconnecting)
Accessing or making changes on the website (including purchases)

Hamachi:
Existing network connections will not be interrupted.

The following features will not be available during the maintenance
Registering new accounts
Accessing or making changes on the website (including purchases)
Adding new hosts to your network
Hosts coming online or going offline in networks

GoToMyPC:
GoToMyPC users with TFA setup won't be able to login during the maintenance.

We would like to thank you for your patience and understanding during this time period.
Mar 18, 10:49 UTC
Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
GoTo Connect VoIP Phones Calls - Intermittent Call Failures (503 Errors)
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Apr 15, 21:41 UTC
Monitoring - Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Apr 15, 21:38 UTC
Identified - Our engineers have identified the issue as being caused by an ongoing incident with one of our underlying third-party service providers who are actively working towards a resolution.

We will provide another update as soon as they become available.
Apr 15, 21:15 UTC
Investigating - We are actively investigating reports that some GoTo Connect VoIP Phones Calls customers may be experiencing intermittent issues completing inbound calls.

Our engineers are working to identify the issue and will provide another update shortly.
Apr 15, 21:08 UTC
GoToMyPC - Emergency Maintenance
Completed - This activity has been cancelled.
Apr 15, 12:43 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: April 16th, 2026, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.
Apr 15, 11:10 UTC
GoToMyPC - Maintenance
Completed - The Scheduled maintenance has been cancelled.
Apr 15, 07:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: April 15th, 2026, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2.5 hours maintenance window.

What to expect: During the Maintenance, GoToMyPC customers may expect 5 minutes of downtime.

We would like to thank you for your patience and understanding during this time.
Apr 13, 09:47 UTC
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026
GoTo Connect Call Quality issue
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Apr 6, 13:47 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Apr 6, 13:43 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Apr 6, 13:16 UTC
Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile.

Our engineers are working to identify the issue and will provide another update shortly.
Apr 6, 12:58 UTC
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