All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM ? Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BOSS and COPAS - Maintenance Apr 26, 2025 04:00-10:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, BOSS and COPAS will conduct service maintenance on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event.

Date and Time: April 26th, 2025, 4:00 AM UTC to 10:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6-hours maintenance window.

What to expect: Our common payment services, BOSS and COPAS, won't be available. Customers may not be able to perform payments or add new seats.

We would like to thank you for your patience and understanding during this time.
Posted on Mar 28, 2025 - 15:31 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
GoTo Connect - Issue establishing calls
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Mar 28, 15:28 UTC
Monitoring - Our engineers have corrected the issue and we are monitoring the improvement in establishing calls.

We will continue monitoring the situation and provide a final update shortly.
Mar 28, 15:12 UTC
Update - Our engineers are investigating possible actions to mitigate the impacts of the current problem and are receiving reports that the situation is improving.

We will provide another update shortly.
Mar 28, 15:04 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 28, 14:45 UTC
Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing issues making or receiving calls.

Our engineers are working to identify the issue and will provide another update shortly.
Mar 28, 14:29 UTC
Mar 27, 2025
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 27th, 2025, 5:30 AM UTC to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hours and 30-minute maintenance window.

What to expect:GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time.
Mar 24, 10:06 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025
GoTo Connect - Call Issue in South America
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Mar 25, 18:18 UTC
Monitoring - Our engineers have implemented improvements to routing of these calls and we are monitoring for any lingering effects.

We will continue monitoring the situation and provide a final update shortly.
Mar 25, 16:54 UTC
Update - Our engineers have identified the issue and are continuing to work toward a resolution.

We will provide another update shortly.
Mar 25, 16:38 UTC
Identified - Our engineers have identified an issue with one of our PSTN peers in the region and are now actively working towards a resolution.

We will provide another update shortly.
Mar 25, 14:59 UTC
Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing issues making or receiving calls in the South America region.

Our engineers are working to identify the issue and will provide another update shortly.
Mar 25, 14:55 UTC
Rescue - SSO login issues
Resolved - We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Mar 25, 08:24 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Mar 25, 08:12 UTC
Identified - Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 25, 08:11 UTC
Investigating - We are actively investigating reports that some Rescue customers may be experiencing issues with logging into the LMI Rescue application via SSO.

Our engineers are working to identify the issue and will provide another update shortly.
Mar 25, 07:54 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice - Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 22, 2025, 05:00 AM UTC to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the maintenance window, GoToMeeting, GoToWebinar, GoToTraining, GoTo Stage, and OpenVoice customers may be unable to start or join sessions.

We would like to thank you for your patience and understanding during this time.
Mar 5, 22:26 UTC
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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