All Systems Operational

GoTo Connect (Business Communication) Operational
VoIP Calls - Deskphones Operational
VoIP Calls - GoTo Connect Web Operational
VoIP Calls - GoTo Connect Mobile Operational
PSTN Calls - Inbound Operational
PSTN Calls - Outbound Operational
Messaging - SMS Operational
Messaging - Chat Operational
Administration Portal Operational
Fax Operational
Contact Center (Business Communication) Operational
Contact Center Operational
CC-Pro Operational
Grasshopper (Business Communication) Operational
Grasshopper Operational
Customer Engagement (Business Communication) Operational
Customer Engagement Operational
GoTo Meeting, GoTo Webinar, and Collaboration Tools Operational
GoTo Meeting Operational
GoTo Webinar Operational
GoTo Training Operational
OpenVoice Operational
GoTo Stage Operational
join.me Operational
LogMeIn Resolve (Remote Support) Operational
Devices Operational
Helpdesk Operational
MDM ? Operational
Remote Execution Operational
Reporting Operational
Support Operational
Login Operational
LogMeIn Miradore (Mobile Device Management - MDM) Operational
Miradore Operational
Rescue and GoToAssist (Remote Support) Operational
Rescue Operational
GoTo Assist Remote Support v5 Operational
GoTo Assist Remote support v4 Operational
GoTo Assist Service Desk Operational
GoTo Assist Corporate Operational
Rescue Live Control Operational
Rescue Live Guide Operational
Rescue Live Lens Operational
Rescue Lens Operational
GoToMyPC, Pro, Central, and Hamachi (Remote Access) Operational
Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
GoTo API Operational
GoTo Assist Remote Support v5 API Operational
GoTo Meeting API Operational
GoTo Training API Operational
GoTo Webinar API Operational
GoTo Connect API Operational
GoTo Assist Service Desk API Operational
GoTo Assist Remote Support API Operational
GoTo Assist Corporate API Operational
GoTo Developer Center Frontend Operational
Admin API Operational
SCIM API Operational
Authentication API Operational
GoTo Resolve Recording and Session API Operational
GoTo Resolve MDM API Operational
Purchase & Subscription Operations Operational
New purchases Operational
Self Serve Operational
Trial initiation Operational
Subscription Management Operational
GoTo StatusPage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GoToAssist Service Desk and GoToAssist Service Remote support - Maintenance Nov 24, 2025 07:15-09:15 UTC

As part of our commitment to provide exceptional service and reliability to our customers, the GoToAssist team will conduct service maintenance on the following date and time listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: November 24th, 2025 at 07:15 AM to 09:15 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect:
- In GoToAssist Remote Support v5, users will not be able to join; the recording and the reporting services will be unavailable.
- Data of sessions ended during the maintenance window might get lost, recording and reporting might not be created.
- Sessions started before the maintenance and ended after the maintenance will behave as expected.
- GoToAssist Service Desk features integrated with GoToAssist Remote Support v4 will not be available.

We would like to thank you for your patience and understanding during this time period.
Posted on Nov 12, 2025 - 08:20 UTC
Nov 19, 2025

No incidents reported today.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 04:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMYPC team will conduct service maintenance on the following date and time listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: November 16th, 2025 at 04:30 AM to 11:00 AM UTC.

Duration: All maintenance will be performed within the 6-hour 30-minute maintenance window.

Purpose: This maintenance is to ensure and maintain system performance and stability.

What to expect: During the maintenance, GoToMyPC customers may experience issues initiating remote sessions for approximately 20 minutes. Additionally, some in-flight remote sessions might be affected, potentially resulting in issues such as screen freezes.

We would like to thank you for your patience and understanding during this time.
Nov 3, 07:50 UTC
Nov 15, 2025
GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 04:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, the GoToMYPC team will conduct service maintenance on the following date and time listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: November 15th, 2025 at 04:30 AM to 11:00 AM UTC.

Duration: All maintenance will be performed within the 6-hour 30-minute maintenance window.

Purpose: This maintenance is to ensure and maintain system performance and stability.

What to expect: During the maintenance,G oToMyPC customers may experience issues initiating remote sessions for approximately 20 minutes. Additionally, some in-flight remote sessions might be affected, potentially resulting in issues such as screen freezes.

We would like to thank you for your patience and understanding during this time.
Nov 3, 07:47 UTC
Rescue, Live Guide and Live Lens,LogMeIn Pro/Central,Join.Me, Hamachi, Resolve, GoTo Connect, GoToMyPC - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 15, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: November 15th, 2025 , 6:00 AM to 8:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour (120 minutes) maintenance window.

What to expect:
During the maintenance window, up to 120 minutes of service impact is expected, and the products listed below will be temporarily unavailable:

Rescue, Live Guide and Live Lens:

Rescue sessions that are already started and picked up will continue without interruption, so technicians can keep working as usual.

The following features will not be available during the maintenance
Registering new accounts
Technician and admin logins
Accessing or making changes on the website (including purchases)
Starting a new session, transferring, holding, or closing sessions
No historical session data will be lost and will again be available after the maintenance is complete.

LogMeIn Pro and Central:
Existing remote access sessions will remain active, and the users can continue to work with no interruption.

The following features will not be available during the maintenance
Registration or creating new accounts
Logging in to Central or the My Computers page
Accessing or making changes on the website (such as user management, subscriptions, purchases, reports)
Accessing features through the API (including desktop and mobile LogMeIn Clients)
Starting new remote access sessions (remote control, file manager, dashboard, etc.)
Host login or logout
Adding new hosts or changing host subscriptions
Executing O2M tasks

Join.Me:
Existing join.me sessions (both voice and screen sharing) will continue without interruption. However, you won't be able to use certain in-app features, such as starting or stopping recordings, mute, and chime, during maintenance.

The following features will not be available during the maintenance
Registering new accounts
Starting a new screen sharing or VoIP audio session
Starting a new phone audio session
Joining an existing screen sharing session (including reconnecting)
Accessing or making changes on the website (including purchases)

Hamachi:
Existing network connections will not be interrupted.
The following features will not be available during the maintenance
Registering new accounts
Accessing or making changes on the website (including purchases)
Adding new hosts to your network
Hosts coming online or going offline in networks

Resolve:
The Commerce part in Admin Centre will be affected, users can't buy or assign licenses, download invoices and process quotes.

GoTo Connect:
Cannot do self-serve purchase activities (add seats, modify subscriptions), download invoices and process quotes.

GoToMyPC:
GoToMyPC users with TFA setup won't be able to login during the maintenance.

We would like to thank you for your patience and understanding during this time period.
Oct 15, 12:09 UTC
Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 05:19 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 19:56 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: November 9th, 2025 at 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the switchback, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available.

We would like to thank you for your patience and understanding during this time.
Sep 19, 06:45 UTC
Nov 8, 2025
GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 05:19 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 19:53 UTC
Scheduled - As part of our commitment to providing exceptional service and reliability to our customers, GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, OpenVoice and GoTo APIs will conduct service maintenance on the following date and time, as listed below. Our team will take all necessary actions to minimize service interruptions during this event.

The maintenance will occur on the date and time listed below.

Date and Time: November 8th, 2025 at 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: During the switchback, GoToMeeting, GoToWebinar, GoToTraining, GoTo APIs, GoToStage, and OpenVoice products will not be available.

We would like to thank you for your patience and understanding during this time.
Sep 19, 06:42 UTC
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

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